Company: Massachusetts Office of the Attorney General

Job description:

Victim Witness Advocate

Criminal Bureau

Victim Services Division

(Boston Office)

Attorney General Andrea Joy Campbell is seeking a highly motivated person to join the Victim Services Division as a Victim Witness Advocate.  Members of the Victim Services Division (VSD) are the primary liaisons for victims and witnesses in cases, investigations, and post-conviction federal habeas matters handled by the Attorney General’s Office.  The primary goals of the VSD are:  (1) to provide crisis assessment and intervention to crime victims and witnesses; (2) to reduce the level of secondary victimization associated with victims’ and witnesses’ involvement in the criminal justice system and other collateral systems; (3) to assist in the investigation and prosecution of crimes by fostering an effective, supportive, and positive relationship with victims and witnesses; and (4) to ensure that crime victims and witnesses are provided with the rights and services mandated by M.G.L. c. 258B.  The Victim Witness Advocates (VWA’s) aid in investigations, prosecutions, and post-conviction hearings by working closely with victims and witnesses throughout the criminal justice process.  VSD works with all the divisions within the Criminal Bureau, as well as other select divisions across the Office.

Primary Duties:  Responsible for providing information, support, and advocacy services to victims, witnesses, and their families throughout the criminal justice process.  Duties include, but are not limited to:

  • Working with Assistant Attorneys General, investigators, support service providers, and criminal justice system personnel to ensure that victims receive the rights established in the Victim Bill of Rights;
  • Responding to victim/witness inquiries, assessing needs, and determining necessary support resources;
  • Providing crisis intervention and support service referrals to other state and community agencies;
  • Advocating on behalf of victims and providing information on investigation/prosecution updates, schedule changes, and substantive case information, inclusive of Appeals and Federal Habeas Corpus matters;
  • Providing in-court support during hearings and trials;
  • Maintaining an assigned caseload;
  • Other related duties, as needed.

Position Requirements:  At least three years’ experience is preferred in victim witness advocacy within the criminal justice system or other related work, such as experience in crisis intervention or human support services.  Specialized experience working with multidisciplinary teams, including law enforcement, prosecutors, investigators, and community victim service providers is required.  Bilingual applicants are encouraged to apply.  Applicants must have a bachelor ‘s degree or related experience and possess strong verbal, written, and organizational skills.  Ability to travel statewide is necessary.  Post-conviction experience preferred, but not required.  The successful candidate will be able to demonstrate a connection to the people and communities we serve, including historically marginalized communities, and an interest in supporting a respectful and inclusive work environment.

Position Type:  Full-Time/Non-Exempt

Salary:  $47,355 to $54,574

Application Process:  To apply for this position, visit the AGO website’s jobs portal at to register and create a profile, upload your cover letter and resume, and submit an application.  Candidates may only apply directly using the AGO’s online Employment and Recruitment jobs portal.  Our hybrid model includes some telework days for most positions.

Qualified individuals with disabilities are encouraged to apply.  We will gladly assist applicants in need of an accommodation.  For assistance, contact the Human Resources Division at (617) 963-2041.

Inquiries regarding position & status may be made to:

Anne Kelley McCarthy, Deputy Chief

Victim Services Division

(617) 963 – 2966

The Attorney General’s Office is an Equal Opportunity Employer.  As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve.  The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

Job type: Full Time

Fully remote: Hybrid

Salary range: $47,355 to $54,574

Location: Boston Massachusetts


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