Company: Office of the Massachusetts Attorney General
Victim Witness Advocate
Criminal Bureau (Gaming Enforcement)
Victim Services Division
(Boston Office/Malden District Court)
Attorney General Andrea Joy Campbell is seeking a highly motivated person to join the Victim Service Division as a Victim Witness Advocate assigned to the Criminal Bureau’s Gaming Enforcement Division. The primary responsibility of the Victim Witness Advocate is to ensure that crime victims, witnesses, and their families are provided with the rights and services mandated by the Victim Bill of Rights (M.G.L. c. 258B) on cases within the Criminal Bureau of the Attorney General’s Office. This will primarily be a district court position handling Gaming Enforcement Division investigation/cases from the Encore Casino in Everett, MA. The Gaming Enforcement Division is a statewide team of prosecutors, investigators, and administrative and other staff, partnered with the Massachusetts State Police, and charged with investigating and prosecuting gaming-related crimes pursuant to M.G.L. c. 12, § 11M. The Victim Witness Advocate will work closely with prosecutors and staff of the Middlesex District Attorney’s Office assigned to Malden District Court. The location for this position will be split between the Attorney General’s Boston Office as the home base, and Malden District Court.
Primary Duties: Responsible for providing information, support, and advocacy services to victims, witnesses, and their families throughout the criminal justice process. Duties include, but are not limited to:
- Working with Assistant Attorneys General, investigators, support service providers, and criminal justice system personnel to ensure that victims receive the rights established in the Victim Bill of Rights;
- Responding to victim/witness inquiries, assessing needs, and determining necessary support resources;
- Providing crisis intervention and support service referrals to other state and community agencies;
- Advocating on behalf of victims and providing information on investigation/prosecution updates, schedule changes, and substantive case information;
- Providing in-court support during hearings and trials;
- Maintaining an assigned caseload;
- Other related duties, as needed.
Position Requirements: Applicant should have at least one to three years’ experience in victim witness advocacy within the criminal justice system or other related work, such as experience in crisis intervention or human support services. Specialized experience working with multidisciplinary teams, including law enforcement, prosecutors, investigators, and community victim service providers is required. Bilingual applicants are encouraged to apply. Applicants must have a bachelor’s degree and possess strong verbal, written, and organizational skills. Ability to travel statewide is necessary. The successful candidate will be able to demonstrate a connection and commitment to the people and communities we serve, including historically marginalized communities, and an interest in supporting a respectful and inclusive work environment.
Location: This position is based in the Boston Office. The hired applicant will be based in the Boston Office with a second office location at the Malden District Court.
Position Type: Full-Time/Non-Exempt
Application Process: To apply for this position, visit the AGO website’s jobs portal at www.mass.gov/ago/employment to register and create a profile, upload your cover letter and resume, and submit an application. Candidates may only apply directly using the AGO’s online Employment and Recruitment jobs portal. Our hybrid model includes some telework days for most positions.
Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2041.
Inquiries regarding position & status may be made to:
Anne Kelley McCarthy, Deputy Chief
Victim Services Division
The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.
Job type: Full Time
Fully remote: Hybrid
Salary range: $46,000 to $48,000
Location: Boston – MA Massachusetts
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