Company: Keolis Commuter Services

Job description:

Knowledge and Experience:

  • A minimum of 2 years of professional experience in government, legislative and/or corporate public relations and/or government affairs roles
  • Bachelor’s Degree required in relevant field.


  • Strong writing skills and superb attention to detail
  • Superb written and oral communications skills
  • Strong public-facing and client-facing interpersonal skills with confidence to engage at all levels and across all functions.
  • Proven ability to successfully handle multiple projects and assess priorities
  • High degree of personal and professional integrity
  • Experience with managing sensitive or confidential information
  • Comfortable to work both independently and with a team.
  • Graphic design experience a plus
  • Social media content creation experience a plus

Key Accountabilities: 

  • Schedule stakeholder/MBTA meetings and manage related preparations for CEO including coordinating agendas, logistics, briefings, and attendees.
  • Manage, prioritize, and respond to stakeholder/MBTA event and meeting invitations in consultation with and on behalf of CEO and Executive Team
  • Support the creation of presentations and related materials to advance KCS’ strategic agendas and prepare for scheduled stakeholder/MBTA meetings.
  • Assist with implementation of strategic engagement plans, identify community outreach opportunities, and coordinate logistics with KCS leadership for thoughtful, effective, and timely community and client engagement.
  • Log, track, and draft responses to intergovernmental and constituent inquiries
  • Draft content for social media, newsletters, media responses, executive briefings, and press releases
  • Develop social media plan for KCS corporate Twitter and LinkedIn
  • Collaborate with internal communications, marketing, and customer service teams to ensure consistency in public, stakeholder and client-facing messaging.
  • Prepare materials needed for KCS event sponsorships
  • Assist with Keolis Group and Keolis North America communications initiatives
  • Assist with special projects, event planning, and other activities to support the company’s strategic goals
  • Special projects as assigned.

Additional Statements:

  • Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
  • Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
  • Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
  • EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
  • Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible

Job type: Full Time

Fully remote: Hybrid

Location: Boston, MA


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